Frequently asked questions

Reserving and paying a tour with Temple of Moto

We have made the reservation process extremely simple. Once you choose your tour, all you have to do is to pay a deposit of $1,500 directly on our website. Within 24 hours, a member of our team will contact you (we speak 5 languages fluently) to go through the next steps with you. This can be done either via email, or via phone/video call, whatever is more convenient for you. 

We require a $1,000-$3,000 deposit (depending on our tour) at the time of reservation. The remaining balance will have to be paid within 90 days from the date of the departure. 

Temple of Moto one-on-one service

As mentioned, after your initial reservation, a member of our team will contact you within 24hours, to set up a follow up to go through the next steps with you. 

This step is very important for us, and we see it as an integral part of the quality of the service we strive to provide. This initial contact with you will allow us to build a bespoke service that we trust will maximize your experience. Among other things, we will enquire:

• about your dietary requirements or food allergies, for instance (remember, we will be cooking all your meals for the Basecamp tours); 

• your riding experience and the motorcycle you will be joining us with or that you want to rent (certain tours are more challenging than others and/or may require a specific motorcycle); 

• any special travel arrangements that we may be able to facilitate or offer for you or your motorcycle. 

• any special needs (medical or others) that you might have to make your experience with Temple of Moto even more memorable.

Temple of Moto’s cancellation policy

We recognize that booking a tour these days is stressful with everything that is going on. We make it as flexible as possible in terms of cancellations and refunds.  

• We will refund you the entirety of your deposit (minus a 5% processing fee) if you cancel your booking up to 90 days before the beginning of the tour. 

• We will refund you 50% of your deposit if you cancel your tour between 90 and 60 days prior to the beginning of the tour for any reason.

• If you cancel within less than 60 days for any reason you will not be refunded.

Please note that we also retain the right to cancel any tour, for any reason, up to two weeks ahead of departure. In this case, we will refund you 100% of your money and offer rebooking on alternative dates, where applicable.

When you ride by yourself, you are 100% responsible for 100% of your safety 100% of the times. However, when you ride with Temple of Moto, we pay extra care to make sure that all our tours are as enjoyable as they are safe for everyone. This means that all riders will be required to wear AT LEAST the following ALL THE TIME while riding: 

• a DOT certified helmet (better if full faced, but we leave this choice up to you) 

• Long pants and long sleeved jacket (better if with certified protections) - no riding in shirts or shorts no matter what the temperature is.

• Sturdy boots or shoes that cover your ankles - no riding in sneakers with us. 

• Gloves. Your hands need to be protected.

We are serious about riders’ safety. We will not let you ride with us if you don’t have proper gear. Once you register for one of our tours, we will send you information on the gear we suggest you take, which will depend on the time of the year and the type of tour. 

Temple of Moto reserves the right to cancel a guest’s participation at any point in a tour if the guest is disruptive or putting themselves or others in harm’s way. No refund or credit will be issued in this case. 

Temple of Moto’s itineraries

Our itineraries are designed with the utmost care. Our objective is to provide our guests with the best possible riding experience. However, we cannot guarantee that we will not have to make sudden changes to our itineraries: a road may get closed or become unsafe due to weather conditions; roadwork may cause disruptive delays; an emergency of any kind may require us to take a different route.

Privacy

Temple of Moto, LLC (“ToM”, “Us”, “Our”, “We”) will keep all personal information provided by clients and subscribers to our email newsletters completely confidential.  We do not and will never sell or otherwise provide that information to third parties.  In the event you no longer want to continue to receive emails from us, simply click the Unsubscribe button near the end of any of our email newsletters, or simply contact us at info@templeofmoto.com.

Website, Other Content, TrademarkS

All content appearing on the Temple of Moto website and/or our social media platforms, whether written text or images, is the property of Temple of Moto under copyright. The Temple of Moto name, logos, and any and all taglines used by Temple of Moto are trademarks protected by approved and pending applications at the U.S. Copyright Office and the U.S. Patent and Trademark Office.